limanbet Privacy Policy

limanbet ("we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor who uses the limanbet Platform at limanbet.one. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as other applicable data protection laws and regulations.

This Privacy Policy describes how limanbet collects, uses, stores, shares, and protects personal information obtained from players and visitors in connection with the operation of the limanbet online casino and sports betting platform. It also describes the rights available to you as a data subject under Philippine law and how you may exercise those rights.

limanbet acts as the Personal Information Controller ("PIC") in respect of the personal data it collects and processes in connection with the Platform. Where limanbet engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors ("PIPs") and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.

If you have any questions about this Privacy Policy or how limanbet handles your personal data, please contact us using the details provided in Section 14 of this Policy.

limanbet collects the following categories of personal data from players and visitors:

Identity Data: Full legal name, date of birth, nationality, government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number), and a photograph or scan of your identification document.

Contact Data: Email address, mobile phone number, and residential address (including barangay, city or municipality, province, and postal code).

Account Data: Username, encrypted password, account registration date, account status, and communication preferences.

Financial Data: Payment method details (e.g., GCash mobile number, PayMaya account, bank account number for BPI, BDO, or Metrobank), transaction history including deposits, withdrawals, and bonuses, and wallet balance information.

Gaming Data: Game history, bet amounts, win/loss records, session duration, game preferences, and responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, time zone, and unique device identifiers.

Usage Data: Pages visited on the Platform, features used, links clicked, search queries, and navigation patterns.

Communications Data: Records of your communications with limanbet's support team, including live chat transcripts, email correspondence, and support ticket history.

limanbet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 7).
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud service providers; payment data from payment processors including GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations, including self-exclusion register data.

limanbet only collects personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance purposes, and only with your explicit consent where required by law.

limanbet uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and manage your limanbet account, including verifying your identity and eligibility to use the Platform.
• Service delivery: To provide you with access to casino games, sports betting markets, and all other features of the limanbet Platform.
• Payment processing: To process deposits, withdrawals, and bonus payments, and to maintain accurate financial records.
• KYC and AML compliance: To verify your identity, age, and source of funds in compliance with Philippine anti-money laundering laws and PAGCOR regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To administer responsible gaming tools including deposit limits, session limits, and self-exclusion, and to identify players who may be at risk of gambling-related harm.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing and promotions: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.
• Legal compliance: To comply with applicable Philippine laws, regulations, court orders, and regulatory directives.

limanbet processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity: Processing necessary for the performance of the contract between you and limanbet, including account registration, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR regulatory directives.
• Legitimate interests: Processing necessary for limanbet's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications and certain cookie-based tracking. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

limanbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML service providers: Third-party services that assist limanbet in detecting and preventing fraudulent activity and money laundering.
• Game software providers: Casino game developers and live dealer studios whose games are available on the limanbet Platform, to the extent necessary for game operation and dispute resolution.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged to support the operation of the Platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or regulatory directive.
• Legal and professional advisers: Lawyers, accountants, and other professional advisers engaged by limanbet in connection with legal proceedings or regulatory matters.

All third-party recipients of your personal data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

limanbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The following types of cookies are used on the limanbet Platform:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations to personalise your experience.
• Analytics cookies: Collect anonymised data about how visitors use the Platform, including pages visited, time spent, and navigation paths, to help us improve Platform performance.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

limanbet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, in accordance with AMLC and BIR requirements.
• Gaming data: Retained for a minimum of three (3) years from the date of the gaming session, for dispute resolution and regulatory audit purposes.
• Communications data: Retained for two (2) years from the date of the communication, unless retention for a longer period is required for ongoing dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted.

Where personal data is no longer required for any lawful purpose, limanbet will securely delete or anonymise it in accordance with its data disposal procedures.

limanbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the limanbet Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Multi-factor authentication options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Comprehensive staff training on data protection and information security obligations.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While limanbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your limanbet account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by limanbet:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data limanbet holds about you and information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by limanbet.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to limanbet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to damages: The right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact limanbet's Data Protection Officer using the contact details in Section 14. limanbet will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

The limanbet Platform is strictly intended for individuals aged 21 years and above. limanbet does not knowingly collect personal data from individuals under the age of 21. If limanbet becomes aware that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the limanbet Platform or provided personal data to limanbet, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

limanbet employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age constitutes a breach of our Terms & Conditions and may result in account termination and forfeiture of funds.

The limanbet Platform may contain references to third-party services such as payment processors and game software providers. limanbet is not responsible for the privacy practices of any third-party services and encourages you to review the privacy policies of any third parties whose services you use in connection with the Platform.

This Privacy Policy applies solely to personal data collected and processed by limanbet in connection with the limanbet Platform. It does not apply to data collected by third-party payment processors, game providers, or any other external services.

limanbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, limanbet will notify registered players by email or by posting a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.

Your continued use of the limanbet Platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically. The current version is always available at limanbet.one/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or limanbet's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24/7, Philippine Standard Time
• Live Chat: Available from your limanbet account dashboard

limanbet aims to respond to all privacy-related enquiries within fifteen (15) business days. For formal data subject requests, please include your full name, registered email address, and a description of your request to help us process it efficiently.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with limanbet's response to your privacy concern.